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Terms of Service

Effective date: May 19, 2026

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and qr-manager.ai ("Company," "we," "us," or "our") governing your access to and use of the qr-manager.ai platform, including all associated websites, mobile applications, APIs, and services (collectively, the "Service"). BY ACCESSING OR USING THE SERVICE, YOU REPRESENT THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY, WHICH IS INCORPORATED HEREIN BY REFERENCE. If you do not agree to these Terms, you must immediately cease all use of the Service. If you are using the Service on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms, and references to "you" include that organization.

2. Description of Service

qr-manager.ai provides a software-as-a-service ("SaaS") platform that enables users to create static and dynamic QR codes, configure redirect destinations, customize QR code appearance, track and analyze scan event data, manage campaigns, generate QR codes in bulk, and integrate with third-party services via a REST API (collectively, the "Service").

We reserve the right, at our sole discretion and without prior notice or liability, to add, remove, modify, suspend, limit, or discontinue any feature, tier, pricing, or functionality of the Service at any time. We may also impose usage limits or restrict access to portions of the Service. Continued use of the Service after any such modification constitutes your acceptance of the modified Service.

3. Eligibility

You must be at least thirteen (13) years of age to use the Service. By using the Service, you represent and warrant that: (a) you are at least 13 years old; (b) if you are between 13 and 18 years old, you have obtained the consent of a parent or legal guardian; (c) you have the legal capacity to enter into a binding contract under the laws of your jurisdiction; (d) your use of the Service does not violate any applicable law or regulation; and (e) you are not located in, under the control of, or a national or resident of any country subject to U.S. government embargo or designated as a "terrorist supporting" country, and you are not listed on any U.S. government list of prohibited or restricted parties.

4. Account Registration and Security

To access certain features of the Service, you must register for an account. By registering, you agree to: (a) provide accurate, current, and complete information; (b) maintain and promptly update your account information to keep it accurate; (c) maintain the security and confidentiality of your login credentials and be fully responsible for all activity occurring under your account; and (d) notify us immediately at support@qr-manager.ai of any actual or suspected unauthorized access to or use of your account.

We reserve the right to suspend, disable, or terminate your account and refuse service to any person or entity for any reason or no reason, at our sole discretion, with or without prior notice. We are not liable to you or any third party for any suspension or termination of your account.

5. Subscriptions, Fees, and Payment

Certain features of the Service require payment of fees ("Subscription Fees"). By selecting a paid plan, you authorize us (or our payment processor) to charge the applicable Subscription Fees to your payment method on a recurring basis (monthly or annual, as selected) until you cancel.

  1. Billing and auto-renewal.Paid subscriptions automatically renew at the end of each billing period at the then-current rate unless you cancel before the renewal date. We may update pricing with at least 30 days' notice to your registered email address.
  2. Taxes. All fees are exclusive of applicable taxes. You are responsible for all sales, use, value-added, withholding, and similar taxes associated with your purchase, excluding taxes on our income.
  3. Non-refundable fees. Except as expressly stated in our 30-day money-back guarantee for first-time paid subscriptions, all fees are non-refundable. Downgrades and cancellations take effect at the end of the current billing period; no partial-period refunds are issued.
  4. 30-day money-back guarantee. If you are not satisfied with a paid plan, you may request a full refund within thirty (30) days of your first payment for that plan by contacting support@qr-manager.ai. This guarantee applies once per account and does not apply to renewals or plan upgrades.
  5. Late payments. Overdue balances accrue interest at the lesser of 1.5% per month (18% per year) or the maximum rate permitted by applicable law. We reserve the right to suspend access to the Service for accounts with overdue balances.
  6. Free tier limitations. The Free tier is provided at our discretion and may be modified, capped, or discontinued at any time. We do not guarantee perpetual availability of any free features.

6. Acceptable Use Policy

You agree to use the Service only for lawful purposes and in a manner that does not infringe the rights of others. Without limiting the foregoing, you SHALL NOT, directly or indirectly:

  1. Malicious or harmful redirects. Create, configure, or operate QR codes that redirect end users to destinations that: (i) distribute malware, spyware, adware, viruses, ransomware, or any other malicious code; (ii) engage in phishing, credential harvesting, or social engineering designed to deceive users into disclosing sensitive information; (iii) exploit security vulnerabilities in end-user devices or software; or (iv) are otherwise designed to harm, defraud, or deceive any person.
  2. Illegal content. Redirect to, host, transmit, or facilitate content that: (i) constitutes, depicts, or promotes child sexual abuse material (CSAM) or the sexual exploitation of minors; (ii) facilitates the illegal sale, transfer, or distribution of controlled substances, regulated weapons, or other items whose commerce is prohibited by applicable law; (iii) violates the intellectual property rights of any third party; or (iv) is otherwise unlawful under applicable federal, state, local, or international law.
  3. Spam and deceptive practices. Use the Service in connection with unsolicited bulk messaging, spam, or commercial communications that violate applicable anti-spam legislation including the CAN-SPAM Act, CASL, or equivalent statutes; or engage in deceptive advertising or misleading representations through QR codes.
  4. Circumvention of security controls. Bypass, defeat, or circumvent any rate limiting, authentication mechanism, access control, or security measure. Automated scraping, crawling, or bulk programmatic access beyond what is expressly permitted by the API documentation is prohibited.
  5. Impersonation. Impersonate any person, entity, or organization, including any employee or representative of qr-manager.ai, or misrepresent your identity or affiliation in connection with the Service.
  6. Harassment and hate speech. Use the Service to facilitate, promote, or incite harassment, stalking, threats of violence, or hate speech targeting individuals or groups based on any protected characteristic.
  7. Competitive use and reverse engineering. Access the Service for the purpose of building a competing product or service, or reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, algorithms, or trade secrets underlying the Service.
  8. Excessive load. Place an unreasonable or disproportionately large load on our infrastructure, or interfere with the proper working of the Service or the servers and networks connected to it.

We reserve the right to investigate suspected violations and to take any action we deem appropriate, including immediate suspension or termination of your account, removal of content, and referral to law enforcement authorities.

7. User Content and Intellectual Property

You are solely responsible for all content you publish, upload, transmit, or make accessible through the Service, including all destination URLs, images, vCard data, and other materials ("User Content"). You represent and warrant that: (a) you own or have all necessary rights to your User Content; (b) your User Content does not violate applicable law or these Terms; and (c) your User Content does not infringe the intellectual property or privacy rights of any third party.

By using the Service, you grant qr-manager.ai a non-exclusive, worldwide, royalty-free, perpetual, irrevocable license to use, store, reproduce, modify, and display your User Content solely to the extent necessary to provide and improve the Service.

qr-manager.ai retains exclusive ownership of the Service and all related technology, source code, databases, interfaces, designs, logos, and intellectual property ("Company IP"). These Terms grant you no right, title, or interest in Company IP. Any feedback, suggestions, or ideas you provide about the Service ("Feedback") are provided voluntarily and become the exclusive property of qr-manager.ai, which may use such Feedback without restriction or compensation to you.

Scan and analytics data. Aggregate and anonymized scan analytics data generated through your use of the Service (including scan counts, device types, geographic regions, and referrer information) may be used by qr-manager.ai for product improvement, benchmarking, and other internal business purposes.

8. Third-Party Content and Redirect Destinations

THE SERVICE FUNCTIONS AS A TECHNICAL INTERMEDIARY THAT FACILITATES QR CODE CREATION AND REDIRECT MANAGEMENT. QR-MANAGER.AI LLC DOES NOT CONTROL, MONITOR, ENDORSE, OR ASSUME ANY RESPONSIBILITY FOR THE CONTENT HOSTED AT ANY DESTINATION URL CONFIGURED THROUGH THE SERVICE, INCLUDING URLS SET BY YOU OR BY END USERS WHO SCAN YOUR QR CODES.

We do not guarantee that any destination URL will be available, accurate, safe, or lawful at the time of scanning. We are not responsible for: (a) the availability or performance of third-party websites or services; (b) any transactions between you or your end users and third-party providers; (c) privacy practices or data handling of third-party destinations; or (d) any harm arising from end-user interaction with destination content.

Any third-party integrations (including analytics platforms, retargeting pixel providers, and payment processors) are governed solely by those third parties' terms of service and privacy policies. We make no representations or warranties regarding third-party services and are not liable for their acts or omissions.

9. DMCA / Intellectual Property Policy

qr-manager.ai respects the intellectual property rights of others and complies with the Digital Millennium Copyright Act (DMCA). If you believe that content accessible through the Service infringes your copyright, please send a written DMCA notice containing all required elements to legal@qr-manager.ai. We will process valid notices in accordance with the DMCA and may disable access to the allegedly infringing content pending investigation. Repeat infringers will have their accounts terminated.

10. Suspension and Termination

We may suspend or terminate your access to the Service immediately and without prior notice if we determine, in our sole discretion, that you have violated the Acceptable Use Policy or any other provision of these Terms, or if your account has an overdue balance.

You may cancel your account at any time through the account settings or by contacting support. Cancellation takes effect at the end of the current billing period for paid plans.

Upon termination for any reason: (a) your right to access the Service ceases immediately; (b) we may delete your account data after a reasonable grace period in accordance with our Privacy Policy; (c) static QR codes (vCard, WiFi, SMS, etc.) will no longer function; (d) dynamic QR code redirects may be disabled; and (e) no refunds will be issued for any unused portion of a paid subscription unless required by applicable law. Termination does not relieve you of any payment obligations or indemnification duties incurred prior to termination.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, QR-MANAGER.AI LLC EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT: (I) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (II) QR CODES WILL SCAN SUCCESSFULLY ON ALL DEVICES OR IN ALL CONDITIONS; (III) SCAN ANALYTICS DATA WILL BE COMPLETE, ACCURATE, OR RETAINED INDEFINITELY; (IV) THE SERVICE WILL MEET YOUR SPECIFIC REQUIREMENTS; OR (V) ANY ERRORS OR DEFECTS WILL BE CORRECTED. THE 99.9% UPTIME FIGURE REFERENCED IN OUR MARKETING MATERIALS IS A TARGET, NOT A GUARANTEE, AND DOES NOT CONSTITUTE A SERVICE LEVEL AGREEMENT UNLESS SEPARATELY AGREED IN WRITING. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL QR-MANAGER.AI LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, SUPPLIERS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES WHATSOEVER, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITIES, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF QR-MANAGER.AI LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF (A) THE AMOUNTS ACTUALLY PAID BY YOU TO QR-MANAGER.AI LLC IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100).

THE FOREGOING LIMITATIONS APPLY TO THE FULLEST EXTENT PERMITTED BY LAW AND SHALL SURVIVE AND APPLY EVEN IF ANY LIMITED REMEDY SPECIFIED IN THESE TERMS IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITY; IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

13. Indemnification

You agree to defend, indemnify, and hold harmless qr-manager.ai and its officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to: (a) your violation of these Terms; (b) your User Content; (c) your use or misuse of the Service; (d) your violation of any applicable law or regulation; (e) your violation of the rights of any third party; or (f) any claim by an end user who scans a QR code you created through the Service regarding the destination content. We reserve the right, at our expense, to assume exclusive defense and control of any matter subject to indemnification by you.

14. Export Controls and Sanctions Compliance

The Service is subject to U.S. export control and sanctions laws and regulations, including the Export Administration Regulations (EAR) administered by the U.S. Department of Commerce and the regulations administered by the U.S. Department of the Treasury's Office of Foreign Assets Control (OFAC). You agree to comply fully with all applicable export and re-export restrictions. You represent and warrant that you are not located in, under the control of, or a national or resident of any U.S.-embargoed country, and that you are not on any U.S. government list of prohibited or restricted parties. We reserve the right to terminate your access immediately if we determine you are in violation of this section.

15. Force Majeure

qr-manager.ai shall not be liable for any failure or delay in the performance of the Service arising from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authority, epidemics, pandemics, fire, floods, earthquakes, strikes or labor disputes, failures of third-party internet infrastructure or hosting providers, or any other cause beyond our reasonable control ("Force Majeure Event"). Our obligations under these Terms are suspended to the extent and duration of the Force Majeure Event, except for your obligation to pay fees already accrued.

16. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Maryland, United States, without regard to its conflict of law principles.

Informal resolution. Before filing any formal dispute, you agree to contact us at legal@qr-manager.ai and provide a written description of your claim. We will attempt to resolve the dispute informally within thirty (30) days of receiving your notice.

Binding arbitration.If informal resolution fails, any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be resolved by final and binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules (for individual users) or Commercial Arbitration Rules (for business users), as applicable. The arbitration shall be conducted in English. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Class action waiver. YOU AND QR-MANAGER.AI LLC EACH WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT, CLASS-WIDE ARBITRATION, OR ANY OTHER REPRESENTATIVE PROCEEDING. All disputes must be brought in your individual capacity only.

Jurisdiction exception for EU/UK consumers. The binding arbitration and class action waiver provisions above do not apply to users located in the European Union, the United Kingdom, or any other jurisdiction where mandatory arbitration of consumer claims or waiver of collective redress rights is prohibited by applicable law. Such users retain the right to bring disputes before the competent courts of their country of residence and to seek collective redress where available under local law.

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief in any court of competent jurisdiction solely to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information.

17. Changes to Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will update the effective date at the top of this page and, where reasonably practicable, provide advance notice via the email address associated with your account. Your continued use of the Service following the effective date of revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Service and may cancel your account. Non-material changes (such as clarifications or corrections) take effect immediately.

18. General Provisions

  1. Entire agreement. These Terms, together with the Privacy Policy and any order forms or written agreements separately executed by the parties, constitute the entire agreement between you and qr-manager.ai with respect to the Service and supersede all prior or contemporaneous communications, understandings, and agreements, whether written or oral.
  2. Severability. If any provision of these Terms is held by a court or arbitrator to be invalid, illegal, or unenforceable, such provision shall be enforced to the maximum extent permissible and the remaining provisions shall continue in full force and effect.
  3. No waiver. Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of qr-manager.ai.
  4. Assignment. You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may freely assign these Terms in connection with a merger, acquisition, sale of assets, or by operation of law.
  5. Notices. We may provide notices to you via the email address associated with your account or by posting prominently within the Service. Notices to us should be sent to legal@qr-manager.ai.
  6. Relationship of the parties. Nothing in these Terms creates a partnership, joint venture, employment, franchise, or agency relationship between you and qr-manager.ai.
  7. Headings. Section headings are for convenience only and shall not affect the interpretation of these Terms.

19. Contact

Questions or concerns about these Terms should be directed to legal@qr-manager.ai. For general support inquiries, contact support@qr-manager.ai.